Licensing & Regulation
Licensed and regulated for your safety and security
Malta Gaming Authority License
Betlora Global is licensed and regulated by the Malta Gaming Authority (MGA), one of the most respected gaming regulators in the world.
License Details
- License Number: MGA/B2C/394/2018
- License Type: B2C Gaming License
- Valid Until: December 31, 2028
- Status: Active
Regulated Activities
- • Sports Betting
- • Casino Games
- • Live Dealer Games
- • Virtual Sports
What This Means for You
Our MGA license ensures that we operate under strict regulatory standards:
Fair Gaming
All games are regularly tested for fairness and randomness by independent auditors.
Secure Funds
Player funds are held in segregated accounts and protected at all times.
Responsible Gaming
Comprehensive responsible gaming tools and player protection measures.
Data Protection
Strict data protection and privacy standards in compliance with GDPR.
Regulatory Compliance
We maintain compliance with various regulatory requirements:
- Anti-Money Laundering (AML) procedures
- Know Your Customer (KYC) verification
- Responsible Gaming policies
- Data Protection Regulation (GDPR)
- Regular compliance audits
- Financial reporting requirements
Third-Party Certifications
Our operations are certified by leading industry organizations:
SSL Certified
256-bit SSL encryption for all data transmission
eCOGRA Certified
Independent testing for fair gaming practices
ISO 27001
Information security management certification
Dispute Resolution
If you have any disputes or complaints, we provide multiple resolution channels:
- Contact our customer support team first
- Escalate to our complaints department if unresolved
- Contact the Malta Gaming Authority if still unresolved
- Use alternative dispute resolution services
Malta Gaming Authority Contact
Address: Level 4, Southport, Gzira GZR 1017, Malta
Email: complaints@mga.org.mt
Website: www.mga.org.mt
Verify Our License
You can verify our license status directly with the Malta Gaming Authority: